April 3, 2024 / Mom &… Podcast Episode 136 / Guest: Charleen Whipple

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Show Summary:

In this episode of the Mom &… Podcast, hosts Missy Stevens and Susanne Kerns dive into a comprehensive discussion about wellness practices, with a special focus on acupuncture and Eastern medicine. Their guest, Charleen Whipple, a native of Colorado with an extensive background in sports medicine, nutrition, and Chinese medicine, shares her journey from being a competitive dancer to founding The Point Wellness in Round Rock, Texas. Charleen educates on the benefits of acupuncture, debunking myths around the practice and explaining how it can aid in treating various health concerns including anxiety, inflammation, and pain. The discussion also covers managing a brick-and-mortar health business, the synergy between different wellness practices, and the accessibility of alternative medicine through health insurance. Furthermore, the hosts and Charleen explore topics like the impact of ‘tech neck’ on children, managing staff in a wellness setting, and the personal touches that make wellness treatments more approachable, such as the use of panic buttons during acupuncture sessions. The episode also touches on personal and professional development through courses, the importance of supportive communities in business, and the broad application of wellness practices for both physical and mental health improvements.

Topics From This Episode:

• 00:15 Spring Break Adventures and Changes
• 01:07 Introducing Charlene Whipple: A Journey into Acupuncture
• 03:06 Demystifying Acupuncture: Does It Hurt?
• 06:26 Acupuncture for Everyone: Beyond Pain Relief
• 18:34 The Business of Wellness: Starting and Running a Clinic
• 21:26 Navigating the Challenges of Small Business Ownership
• 26:34 Managing a Team: Lessons Learned the Hard Way
• 28:35 Spring Promotions and Cryotherapy Treatments
• 29:24 Personal Experiences with Cryotherapy
• 30:28 Finding a Trusted Practitioner
• 31:30 Acupuncture and Wellness Journeys
• 33:34 Look, Listen, Learn Segment: What We’re Into This Week
• 50:45 Closing Thoughts and Goodbyes

Look, Listen, Learns

Missy:

• Somebody Feed Phil, latest season on Netflix
• Resident Alien, SyFy (on Netflix and Peacock)
• Remarkably Bright Creatures by Shelby Van Pelt

Charleen:

• Succession
• Watching her daughter learn something new (cheerleading)
• Binaural Beats
• Huberman Podcast (Host notes: since recording this episode, Andrew Huberman has been the subject of an article in New York Magazine, claiming he has some credibility issues.)
• Cold Plunging

Susanne:

• Adrenal Transformation Protocol by Izabella Wentz
• Listening to too many news podcasts
• Paymo

More About Charleen Whipple:

Born and raised in Denver, Colorado, Charleen emerged from a tight-knit Italian family, where communal bonds were as strong as the Rocky Mountain air. Beginning her journey in competitive dance at 5, she continued this passion through college, pursuing dual Bachelor of Science degrees in Sports Medicine and Nutrition at Colorado State University, while also dancing with the Colorado Eagles along the way. Following graduation, Charleen followed her calling into holistic healing, earning a degree in Chinese medicine from Colorado Chinese Medicine University in 2012. Launching her entrepreneurial path in Denver, she later resettled in Austin, Texas, where she honed her practice within a chiropractic clinic, amidst milestones like marriage and motherhood. In 2021, Charleen’s dream clinic became a reality, marking the culmination of years of dedication, and today, she remains poised for the future with gratitude and anticipation.

Connect with Charleen Whipple:

• Website
• Facebook
• Instagram

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Musical Notes

Our delightfully happy intro and outro theme music, “We Will Get Through This” is performed by Young Presidents, and used under license from Shutterstock.

Transcript is auto-generated by a robot. Apologies in advance for misspellings or errors.

[00:00:00] Missy: Welcome to the mom and dot, dot, dot podcast. The podcast that helps you make your ellipses count. You know, all those dot, dot, dots that come after I’m a mom. And I’m Missy Stevens, mom and dot, dot, dot writer, foster child advocate, and this week’s spring break prepper.

It’s our last spring break with two kiddos living at home. Crazy,

[00:00:29] Susanne: And it’s our first spring break with just the one kiddo. And

[00:00:36] Missy: And now we’re sad.

[00:00:38] Susanne: I’m Suzanne Kearns, mom and dot, dot, dot, writer, LGBTQ and sex ed advocate. And this week I’ve been so busy with work that I forgot that it is spring break next week. And we are doing. Just the one kiddo dragging him along because we spent all of our spring break budget on sending Zoe to L.

A. with her roommate For an awesome week, so the rest of us are going to Marfa. We’re going to Marfa and Big

[00:01:06] Missy: One of my favorite trips ever was Big Bend. Yeah, I will have to talk when we aren’t on the clock and I loved it so much.

[00:01:13] Susanne: Okay, I’m gonna get notes

[00:01:15] Missy: Yeah, I’m so, so excited this week to talk to our guest and full disclosure, I talk to Charlene all the time because her therapist and Charlene have been instrumental in getting me back into fighting shape.

so I get to see her at least once a week, but now we all get to talk to her today. And I’m so thrilled for her to share her knowledge with all of us. Charlene Whipple is a native of Colorado and she attended Colorado State University and studied sports medicine and nutrition. And then she later went on to go to the Colorado Chinese Medicine University, where she graduated in 2012.

And now for the last three years, we’ve gotten to have her here in Round Rock, where she owns the Point Wellness. And we will talk all about that as we go on today. Welcome.

[00:01:58] Susanne: Welcome you. Excited to be here. Oh, well, so excited. And I, I, this is my first time meeting you. I don’t get to see you every week. So I definitely need, and our audience needs, a Charlene 101. So can you tell us a little bit about your career path and how you got to where you are today?

[00:02:16] Charleen: Yes. So I actually always have been in the sports world. I was a competitive dancer growing up, grew up in a family of all boys, with cousins and all of that. So sports has always been my passion. And so when I graduated from Colorado State with sports medicine, I ventured into, do I want to go into PT, OT, chiropractic, and nothing really held my interest until I talked with my current acupuncturist that I was seeing at the time and just fell in love with Chinese medicine and the fact that I can treat the entire body, not just the physical ailments that were going on.

It’s a mind, body, spirit. and started acupuncture school, which was actually a lot more difficult than I ever imagined. so did that and started in Denver. And then my husband and I moved down here in 2013. So I’ve been practicing. I did a solo practice for about seven years. And then in 21, my husband pushed me to open my dream clinic.

And we have been open here for about three years now.

[00:03:14] Susanne: Very cool.

[00:03:15] Missy: So you mentioned that you had an acupuncturist who piqued your interest in all of this and the word acupuncture, I think freaks people out. So I wanted to talk a little bit about what it is. Why it works and does it hurt? Because I do it every week. I know the answers to a lot of these questions because I do it every week or every other week.

but when I tell people I do it, they’re like, Oh my God, that sounds so painful. So I want to talk a little bit about the why behind it and what it is, if you can share that with us.

[00:03:45] Charleen: Absolutely. And I’ll share a little bit on the eastern side and the western side because sometimes when people hear the eastern side of acupuncture and Chinese medicine, it gets a little woo woo for them, a little out there, but there is a good

science behind it that people can actually understand. And it’s a little bit tangible.

So the theory and the basis behind Chinese medicine is that the body can heal itself. We have everything that we need to, to heal ourself. We just have obstruction. Those obstructions can be physical, they can be mental, they can be emotional. So our job is to identify those obstructions and break them free.

Let the body do what it needs to do. And we do that with a number of things, whether it’s cupping for muscle stuff or acupuncture for the internal. We also work with Chinese medicine and herbs. So there’s a whole array of things that we can do. So a typical session is usually when an acupuncturist or Chinese medical doctor will identify what’s going on based off of your symptoms and all of that.

And we usually start out with some muscle work, some palpation, all of that to see where everything is stuck. And then we use acupuncture needles. So I always like to tell people, I actually did this experiment in school because I didn’t believe them, but you can fit 30 acupuncture needles in one hyperdermic needle that a doctor would use.

So that kind of gives you a gauge on

how big the needles are.

[00:05:03] Susanne: heh.

[00:05:04] Missy: tiny.

[00:05:05] Charleen: so they’re super teeny tiny. You can actually bend the needles. They’re not stiff enough or thick enough that they’re, you know, you can’t bend them. They are pliable. So they are super tiny. And most of the time when we do a traditional treatment with acupuncture, you might feel a tiny pinch when the needle goes in, but after that you shouldn’t feel anything.

And most of our patients, Missy, if you can attest to this, most of our patients fall asleep on the table. So. Yeah, it’s very relaxing. It’s a very like it works with the energy. So when we talk the eastern, it helps with the energy blockages, helps open everything up, allow the body to heal and do what it needs to.

From a western side that people can attribute a little bit more knowledge, some tangible too, is when you puncture the skin with a needle, you are actually creating what we call a micro injury. So you are injuring the body. That puts the body into a healing process. So you’re creating a micro injury. It actually takes your body out of fight or flight.

shuts off that sympathetic nervous system and puts it into parasympathetic so that the body can heal. Now that is one of the hardest things for people to do nowadays just with our society with everything go go go is a lot of people can’t shut off that fight or flight system and acupuncture actually forces the body to do that.

So that’s one of the ways that it helps the healing process is it actually forces the body to shut off fight or flight because you’ve now created an injury. So now it’s going to go into the restaurant store to help that body.

[00:06:33] Susanne: Oh, interesting. Okay. So I usually typically think of acupuncture of like, okay, I have something that hurts here, or it’s something that you’re trying to heal or recovery. But say you’re just one of those people where everything feels pretty good, but

[00:06:48] Charleen: Does that person exist?

[00:06:50] Susanne: yeah, exactly. But like aches and pains wise, you’re in good shape, but maybe anxiety or just like you said, they’re just a person who lives in the world and, you know, has that fight or flight.

So that is something that you don’t necessarily have to have, like an acute pain or something specific, an injury that you’re treating.

[00:07:12] Charleen: Absolutely. And those are some of my favorite treatments or what we call maintenance treatments. You’re coming in just to keep everything nice and open and relax and take your mind off of stuff for an hour. And yeah, so definitely for stress and anxiety. I’ve been diagnosed with high functioning anxiety since I was 18, and it’s something that I can tell like when my body gets to that point, like I just need to shut off that nervous system so that my body can do what it needs to do and bring everything out of fight or flight.

[00:07:39] Susanne: Ooh, can you acupuncture yourself?

[00:07:41] Charleen: You can. you can. And I do regularly. I have two acupuncturists that work with me, but there are times that I just need to do. And one of the good systems for people who are anxious about acupuncture is called a regular acupuncture. So it’s actually all done in the ear. So you don’t have to lay down.

You don’t have to be still. Cause some people are like, I can’t lay there for an hour, but you can actually do a full acupuncture treatment with just the ear,

[00:08:06] Susanne: Okay, now that might sound even scarier to people. Are you, like, putting the needles in the, like, where, where

[00:08:10] Charleen: just like on the side, like right in here, it just goes on

the outside. So not in the ear.

But where you would get piercings, I’m sorry, where you would get piercings, you can actually do acupuncture.

[00:08:20] Susanne: Okay, I just wanted to clarify that for anybody who’s like, and what you can do is you can put them in your eyeball. Oh, that’s very interesting. Okay, because yeah, that might be for some people who are a little hesitant. Yeah, that laying down is kind of a submissive position. If you’re like, no, I still kind of feel in control. If you’re seated and kind of do that baby step.

[00:08:42] Missy: And Charlene gives you a panic button when you’re lying down. So, like, before she leaves the room, she tucks this little button under my hand, and I’m always afraid I’m accidentally going to do it, because I have never once panicked. I mean, I check completely out, it’s an out of body experience. I am not in the room with myself when it’s going on, but I’m always afraid I’m going to accidentally, like, fall asleep and twitch and hit that button.

But you do have a panic button if you are worried about lying there with needles in you.

[00:09:08] Susanne: No, any treatment that involves lying down, I’m all for.

[00:09:12] Charleen: Yes.

[00:09:13] Susanne: I might just book an appointment just to come take a nap on your table. That would be

[00:09:17] Charleen: Just a nap pod.

[00:09:19] Missy: I’ve been begging for the treatment plus nap package so that when my treatment is over, then I can just sleep for like 20 or 30 minutes because it’s so relaxing.

[00:09:28] Susanne: Oh, I’m going to have to try it. And I definitely, yeah. I’m curious, well we’ll probably have to talk afterwards, my mom’s been having a lot of trouble with sciatica and she’s tried just about everything else and I feel like, let’s try one more thing.

[00:09:43] Charleen: Absolutely.

[00:09:44] Susanne: so aside from the acupuncture, you’ve got the massage services also?

And what, what else could, what else could we take advantage of there? Are those the primary buckets?

[00:09:55] Charleen: we actually have, so we have acupuncture and massage. We have manual stretching. Then we have a cranial sacral and Reiki therapist. We have an infrared sauna and we have a cold plunge.

[00:10:08] Susanne: Oh my gosh, cool.

[00:10:10] Charleen: And then we do have another company that works with us that does all the vitamin injections, vitamin IVs, Botox fillers, the whole shebang.

So they’re a little bit separate, but they’re out of our clinic.

[00:10:21] Susanne: So how does that work then if someone is just like, something’s not right, I don’t even know what it is. Do you do an initial evaluation, decide what’s, what mix of all those things they need?

[00:10:32] Charleen: yeah, people can come in and just schedule an initial consult. I’ve done them over the phone, I’ve done them via email. And they’re like, you know, I have this problem going on. Can you tell me the best route? And those usually go through me just because I know everybody’s specialty, all of that, and then I kind of help them decide.

And sometimes it’s a combination of, you know, start here, let’s see how you respond to that treatment, and then we’ll move to X, Y, Z.

[00:10:57] Susanne: you’ve got two of us, we, we only fit one demographic of the 50 ish year old women, the menopause ladies, uh, we’ve got all different ages that listen, but I’m curious if you at this day and age what common things are you seeing in patients or do you call them patients clients? What, how do you refer to them. Okay.

[00:11:19] Charleen: don’t have a specific term. So we do work. A lot of our patients are injury related or pain. crossfitters are a big part of our clientele, people that work out anything weightlifting. we do get a lot of post surgery patients. To help with swelling, lymphedema, we take care of all of that.

sadly we have a lot of kiddos that are now starting to come in with neck and shoulder pain. Just the phones, the computers, all of this is

[00:11:48] Susanne: Oh my goodness.

[00:11:51] Charleen: we have coined a new term called Tech Neck. It’s that, you know, everything being forward, the kids are starting to get a little bit more of that hump earlier and earlier.

so we have started working with kids earlier and earlier on, neck and shoulder pain and also anxiety. Anxiety has been a huge KickUp, I would say over the last like five to six years.

[00:12:11] Missy: I bet.

[00:12:12] Susanne: Probably, yeah, probably for all age groups.

[00:12:15] Missy: Yeah. I feel like some of us are starting to feel it creep back up again, right about now. Oh,

[00:12:20] Susanne: as I’m like, Oh, does my kid have a tech neck?

[00:12:24] Charleen: It’s, you know, but it’s everybody. Now, you know, when you say you don’t have pain, I guarantee you everybody has some type of neck and shoulder tightness just because everything we do is forward.

The computers, the phones, even when we sit, a lot of times if you’re stressed in tension, your shoulders naturally come forward.

[00:12:42] Susanne: Yep.

[00:12:42] Missy: this and I feel myself like trying to

[00:12:44] Susanne: I know. I’m like, Oh,

[00:12:46] Missy: I’m like, cause I’m sitting here kind of hunched over.

[00:12:48] Susanne: know, I was just talking to some friends about this. And I think, I don’t know if it’s a woman thing, or if it’s a women with double D cup thing. But, I mean, I think I’ve also done that besides the tech, besides the stress, because it feels really weird as a woman to be like, here they are, here they are, world, and I, I don’t know. It’s, it’s just a weird thing to stand with correct posture. You feel like you’re posing, but I did just go and, uh, one of my friends was going back to work after maternity leave. So we celebrated with a little spa day and I got a massage. And that lady was, she probably needed a massage after my massage.

She literally, it was the first time someone ever got up on the table. And like, she was like kneeling on my butt and doing stuff. Uh, I needed to recover from it the next day, but she was saying that very much. She’s like, I can tell you are

[00:13:46] Charleen: forward.

[00:13:47] Susanne: doing this. And granted, there’s probably, I could list 20 things that do that, but mostly as I’m walking throughout the day, it is just because I don’t know, growing up, we were.

Not necessarily taught to just be like, yeah, throw those shoulders back and get the girls out kind of thing. So, I don’t know, I guess put them

[00:14:07] Missy: know. I think women, a lot of times we make ourselves small

[00:14:11] Susanne: Mm hmm.

[00:14:12] Missy: for whatever reason. That’s probably different reasons for all of us, but something about us doesn’t want to take up space and it’s just something we have to unlearn. Like take up the space and if you got double D’s, let them have their space. I want to talk a little bit about this. I mentioned this to you, Charlene. We can’t talk about services like this without talking about the great privilege it is to be able to get them.

Like, I feel very fortunate that I have access to this. you take insurance. which is amazing. So my insurance covers some of it. I have this crazy high deductible plan, so it covers less of it at the moment. But last year, when I had a major surgery, my treatments at the point were free for a while to me.

so that is a privilege. I have that insurance. I’m able to utilize it. I’m able to pay the copay that I need to pay right now. Are you seeing trends where Western medicine is starting to embrace these kinds of treatments and more people will have access through insurance? are there ways out there for someone who maybe doesn’t have the greatest insurance to find some sort of care like this?

[00:15:21] Charleen: So unfortunately, it is a slow go with insurance companies covering it, but they are even in the 10 years that I’ve been in practice more and more insurance companies are covering it and one of the big forefront leaders is Medicare and a lot of insurance companies go off of Medicare guidelines.

Now, Medicare does cover acupuncture now, but here’s the kicker.

They don’t cover it if it’s done by an acupuncturist. So there’s, we have lobbyists that are working, to overcome that, but Medicare is now covering acupuncture, which means everything else will start to fall in line. and become more available. The VA now has acupuncturists on staff, and we all know the VA is horrible about timely manner and getting people the care that they need.

So the VA is now starting to contract out to other acupuncturists that can take TriWest and TriCare. So although it is a slow process, we are making a lot of headway for that to become available to more people. And if they can’t afford a our treatments or more one hour treatments with an individual so they are on the pricier end, there are a lot of acupuncturists and we’re going to incorporate this into our clinic hopefully by the summer where you can find community acupuncture places.

So these are places where it’s not as You can’t do all the cupping and all the other stuff that we do in a one on one treatment, but you would walk into a setting where there’s like anywhere from five to six chairs set up and all the acupuncture is done elbows down and knees down and we can do the acupuncture in a group setting.

So then you’re not charged as much because the acupuncturist can make up that revenue because they’re treating six people at once.

So a lot of those are done on a sliding scale.

[00:17:09] Susanne: So it’s almost more like a mani pedi setup where you’re all in this communal area. Interesting.

[00:17:16] Charleen: So there are

clinics like that, um, where you can make it more affordable, but we are making headway. It’s just really slow.

[00:17:24] Missy: Yeah. Yeah. So I want to go back to this just briefly because this is not a podcast about insurance, but insurance drives me bananas. Um, if Medicare is not covering acupuncture done by an acupuncturist, where are they, what do they want people to do? What, what are they

[00:17:40] Charleen: are there are chiropractors that are trained in acupuncture.

And there are MDs that are trained in acupuncture, so they are actually Medicare providers, so they can bill.

[00:17:50] Missy: Oh,

[00:17:52] Charleen: the thing is, I actually cannot, like, to bill Medicare, not to get too detailed, but you actually have to have, like, a certain ID number.

I can’t even apply for an ID number, because acupuncturists can’t be providers through Medicare.

[00:18:04] Susanne: Got it.

[00:18:05] Charleen: So, it’s a whole, a whole thing. And it breaks my heart, because those are some of the people that need acupuncture the

most.

[00:18:11] Susanne: Yes.

[00:18:12] Missy: And I’ve just learned how much Medicare is driving other, like I had to get compression garments and it was all messed up. I don’t have Medicare, but Medicare changed something and all the other companies are following suit and everything’s a disaster. And anyway, it’s someone I’m sure has a podcast about health insurance and we need to go listen to it because it’s freaking mess.

Oh,

[00:18:39] Susanne: get me started. I’m very interested about this.

I was going to ask just about starting a business, like a brick and mortar business, because I’d still want to talk about that. But as someone who has a daughter who’s very interested in maybe pursuing physical therapy or this round and very interested in health and all these health and wellness, very curious how one becomes an acupuncturist or anything around Eastern medicine.

[00:19:06] Charleen: absolutely. So there are Austin actually has a school down in north Austin for acupuncture. But it is like I said, it was a lot more intense than I actually planned on going back to school for. But our curriculum that I went through in Colorado is a three year, 3. 5 year program all year round. So it is nine trimesters.

And with that, you learn all the acupuncture points, all the Chinese massage, all the herbs, treatment protocols, diagnosis. We actually have to learn, um, pharmacology also to make sure none of our herbs interact with medications that people are taking

and the counteractions of all of those. But yeah, it is an intense school.

It’s a university. So it’s not a bachelor’s degree, but you have to have certain prereqs done. In order to go and then it is full on three and a half years and that includes your clinicals though. So we did do clinical rotations and so that does include your clinicals.

[00:20:05] Missy: It’s amazing when you go in and say, so this hurts and also Charlene’s amazingly patient because I never walk in and say, well, it’s my shoulder. It’s tight right here. I’m always like, well, my shoulder’s tight right here and I’m not sleeping and I have a lot of anxiety and I’m also a little constipated and I feel sort of tight, you know, like I list a thousand things and she’s like, we got it.

[00:20:23] Susanne: And she probably touches a part of your elbow and is like, it’s all right there.

[00:20:28] Missy: Right. And she will put a needle somewhere. And I, I have at times felt something somewhere else in my body at that moment, but more often than not, I leave there and I’m like, Oh, Oh, like this place that was tight is loosened up and there wasn’t necessarily a needle there. So it’s really fascinating at what understanding of how things are all connected.

[00:20:49] Susanne: is all connected. Okay. So that, okay. So that’s how you start to. pursue a career, but, it’s one thing to have the degree or to have the certification and then to actually start a business. So, I mean, especially this is not something you can do virtually. You can’t do tele, I mean, you can do the consultation like you said, but this is definitely hands on.

AI is not going to be taking your job anytime soon. Um, so. What is that process like? That’s so intimidating to me. Anytime we talked in the last episode about signing a lease for my daughter’s apartment next year, and even that I got a little tense about. So what is it? What does that look like when you’re starting a brick and mortar business?

[00:21:35] Charleen: So starting that is, I would say the first thing you have to do is always have your support system and that’s not necessarily a business support system. It’s everything on the personal side because it is more work than you could ever imagine. And it takes a lot of energy. And if you don’t have that support system, I can tell you right now in the three years that we’ve been open here, I’ve wanted at least shut down two or three times.

[00:21:58] Susanne: Yeah.

[00:21:59] Charleen: And so it’s a lot. So that support system is the biggest piece for me, having that, but really looking for the demographic that you want to work with, where they are situated and then especially this clinic that I opened. So when I was at the chiropractic office, it was just me. I rented one room. I didn’t have any crazy overhead and it helps that I was able to build the business like that.

And then when I opened this clinic, my clientele literally just followed me down the road. but, you know, like you said, with the apartment lease, I was locked into a three year lease here.

And, you know, I’m downtown Round Rock. My rent for my building is three times the amount of my mortgage.

[00:22:44] Susanne: Yeah.

[00:22:45] Missy: Yeah.

[00:22:45] Charleen: is terrifying.

[00:22:46] Missy: It’s terrifying.

[00:22:48] Charleen: it is terrifying, but really looking for, you know, to get started is where do you want to be? What’s the clientele you want to work with? And then really finding out the logistic of like, how much room do you actually need? Because you can start too small and outgrow the space too quickly, or you can start too big and then, you know, have to pay for overhead that you’re not using.

So that’s really fine tuning, working with someone who’s done a brick and mortar business before in that industry or in a similar industry to help you get a grasp on. all of that, but it’s terrifying and find a coach, find a coach, find a coach, find a coach.

[00:23:28] Missy: Yes. We want to talk about that. How did you find a coach?

What did you look for?

[00:23:32] Charleen: one of the big things for me was, you know, I needed a coach that didn’t necessarily have the skills that I did. I don’t need somebody to tell me how to do acupuncture. I needed somebody to help me structure my business, what type of clinic I was looking for.

And then also somewhere that I still fail. And I’m working on is the social media. I am not good at social media. I am not consistent with it. I am not knowledgeable about it. And so that’s kind of where that came into play. And also somebody that’s

[00:24:03] Missy: I don’t relate to that at all.

[00:24:05] Charleen: yeah,

[00:24:07] Missy: at the social media.

[00:24:08] Susanne: I did a pose today, Missy. It looks like someone’s grandma did it. Anyway,

we

[00:24:15] Charleen: so really just finding somebody or a coach that excels somewhere where you’re like. so for me, that was Shailene and Brock’s Marketing Impact Academy, talking about finding your niche, honing in on that, looking for your ideal clientele and expanding from there. Because like I said, I didn’t need the acupuncture help.

I needed the building, the clientele, and the practice, and the social media help.

[00:24:40] Susanne: So what does that coaching, the cadence of that look like? Is it really heavy up front? And then you have like a maintenance that you meet with them on a regular basis, or are they a regular part of your life? How does that work?

[00:24:53] Charleen: So, regular part of my life, but a lot of their academy and their clinics are all done virtually at your own pace. So there are times when I have downtime that I’ll go through several classes and courses and then I do like that I can go back and revisit when I need to, but then definitely the weekly check ins, the monthly check ins, you know, all of that that can be tailored to what I’m working on at the time.

[00:25:18] Missy: And they help with things like the financial side of it. I can’t just, just this idea of having to bill and get people to pay you and deal with insurance and plan that out so that you have the money you need to pay your rent on this three year lease. Like, did someone walk you through all of that?

[00:25:35] Charleen: So not necessarily the business coach and that, and I hate to say it, but a lot of that’s been trial and error, and I’ve learned the hard way over the last 10 years. Um, my brother and my mom were both accountants. So I had some guidance on that, but I learned the old school way by trial and error, and I still to this day, I’m like, why, why am I doing this on my own?

Who’s letting me do this on my own? So,

[00:26:02] Susanne: That reminds me, our taxes are due this week, Missy. I need to do that. So, who was it that we just had on? Well, we didn’t just have on. We just released the episode for recently that was talking about fractional CE, no, fractional CFOs. Um, so that’s probably similarly. I mean, you have the business coach for certain things, but then have this more of the accounting support.

So it takes a village. It takes a village of professionals. Oh, so I was curious it sounds like it’s been. it’s been a real roller coaster. what are some lessons that like looking back, you wish you had known or that you had done differently?

[00:26:42] Charleen: one of the big things that I still struggle with to this day is when I did my own thing, it was just me for seven years. That was my business. I had no knowledge or preparedness for managing a team. And that is probably what I still struggle with to this day. So depending on what your business is going to look like, taking those steps to learn, I did not do enough education.

I did not do enough prep on what it would take to actually manage a team. I thought everybody would come in and do their job. No big deal, you know, and that is not the case whatsoever. So

that I wish I had more. Forewarning of,

[00:27:27] Susanne: Yeah, I don’t think you’re alone. Love, I think it was Lovey A. J. Is that, what’s her name? You know, Lovey

[00:27:33] Missy: Lovey,

[00:27:34] Susanne: So I think it was Lovey that I saw a post from yesterday that it was, I’ll have to share it.

It was basically she said, sometime I’m going to write a book that captures. Over the years, the tens of thousands of dollars that I have lost from employees that did not, you know, they didn’t sign the thing right, or they didn’t check the box, or they didn’t do this, or they left some client engagements, you know, in a bad situation that ended up harming the business.

And just people who don’t care for your business as much as you do, which I mean, I guess is natural. It’s your baby. But, you’re not alone and she’s like smarty pants, knows everything, millions of followers, writes all these books and you know, it still happens to her. So yeah, I can imagine for any small business owner, managing a team like that can be a real challenge.

[00:28:28] Charleen: Absolutely.

[00:28:29] Susanne: Oh my goodness.

[00:28:30] Missy: but we do want for, I know that some people are listening and they are too far away to take advantage of this. So we recommend finding someone in your community that has these services, but for people who can.

Absolutely. Get to Round Rock or live in Round Rock. Do you have any promotions or events that are coming up that you want to share with our audience?

[00:28:48] Charleen: we do. So right now, for the start of spring, we are running a promotion that is $60 for any 60 minute treatment at our office. So for a one hour treatment, we’re doing it at $60. And then we just launched a huge campaign last week that we are bringing in an amazing therapist that is going to work on cryotherapy toning.

So it is a permanent fat loss using cryotherapy. So there’s no downtime, there’s no surgery, anything like that. Just helping people if they want to lose a couple inches before summer. Um, and it’s a pretty cool treatment and it also helps with body inflammation and all of that good stuff. So we are launching that.

And we have some specials going on with that as well.

[00:29:33] Missy: Yeah. And if it sounds like voodoo magic, I did it. I took advantage of a entry price and did a session and I lost two inches around my waist. Two. Yes,

[00:29:45] Susanne: Where does this stuff go?

[00:29:47] Missy: I don’t know. You pee it out, basically, right, Charlene? Basically, you’re just The fat cells, you flush them out.

[00:29:53] Charleen: Yeah. So you actually, when you freeze them, you create damage to the fat cells and then it creates what I call fat trash. And then your body with a lymphatic drainage with leaves and infrared sauna, a vibration plate that your lymphatic system helps to flush all those out.

[00:30:10] Susanne: Oh, I want to

[00:30:11] Missy: crazy, so I’m saving up my dollars so I can do the whole, like, the whole, it’s multiple treatments. But yeah, I did an intro thing and thought It was amazing and it’s short, it takes no time and it sounds like it would be really cold and it’s not, it’s not not cold, uh, but it doesn’t last very long.

So it’s not miserable. You’re not uncomfortable during it before you know it, it’s over.

[00:30:35] Susanne: Oh my gosh. Okay. So now I have, I have another question for people who are outside of our area. what should people be looking for when they are looking for a practitioner? to make sure, I mean, is there some seal of approval or accreditation or certification that they should be making sure people have?

Okay.

[00:30:55] Charleen: Absolutely. So, um, besides three states, Texas being one of them because Texas likes to be an oddball, most

states require that the acupuncturist is nationally certified. So, we usually have a national certification and then usually have a state or local certification. So, definitely making sure that your acupuncturist is nationally certified and all that you can look up online.

You know, you can go to the National Acupuncture Association and search for a practitioner and make sure that their license is valid.

[00:31:26] Susanne: Great.

[00:31:27] Missy: very good advice. You don’t want to go to a quack. I mean, even though the needles are tiny, you still don’t want somebody who doesn’t know what they’re doing, just randomly sticking them.

[00:31:37] Susanne: Oh my gosh. Well, this, okay. I think I might be being converted. I’m kind of, I’m not necessarily afraid of needles, but I’m just afraid of, I’m afraid of the unknown.

[00:31:47] Missy: Right.

[00:31:47] Susanne: Yes. So this is, this has calmed a lot of fears. I think I’m ready to give it a try. And I don’t even necessarily have anything that hurts except for my crippling anxiety and just like, and dealing with life.

But other than that, um,

[00:32:03] Missy: it’s been instrumental in my sleep improving,

[00:32:05] Susanne: Oh, Ooh.

[00:32:07] Missy: my sleep improvement has been a slow and steady process, but I think this has really been part of it. And I, for the longest time, I wasn’t having trouble falling asleep, but I was having trouble staying asleep.

And. Yes, I still wake up, but I wake up and just sort of assess that like, it’s still nighttime. I’ve got to go back to sleep and I’m back to sleep, which is amazing. Amazing. And I think this is part of it. Like, so it can do, you don’t have to be hurting to go in. Like there’s a lot of your body systems that need a little tweaking now and then,

[00:32:36] Susanne: Mm hmm.

[00:32:37] Missy: acupuncture is a great way to do it.

And then of course, at the point you can also follow that up with, I sit in the sauna sometimes, which feels amazing. I fell asleep in there yesterday as a matter of fact. I

[00:32:49] Susanne: I’m sensing a theme.

[00:32:51] Missy: know, I mean, it’s awfully hot to fall asleep, but I had, it’s Bluetooth connected. And so I put on the book I’m listening to and, yeah, I woke up and thought, wait, how did he get there?

What happened? What, what’s

[00:33:02] Susanne: my gosh. That’s me. That’s like when I was reading over a story and I was like, how did anybody, everybody end up in the top of a tree? I don’t know.

[00:33:09] Missy: I was really like, wait, we’re driving where now to do what? I don’t know. I’ve got to go back and figure out how that happened. Um, but yeah, there’s all these other things going on at the point that, Um, kind of the work together and the massage is really wonderful. So I highly recommend finding somewhere in your community that can offer this to you.

[00:33:25] Susanne: Awesome. Well, and since we have our, a lot of people listening in our community, uh, before we go to the Look, Listen, Learns, can you share like your website or where people can find you really easily?

[00:33:36] Charleen: So on any social, it’s just at the point Wellness. And then our website is the point wellness.com

[00:33:42] Susanne: All right. So with that, let’s jump into some Look, Listen, Learns and for new listeners. What’d you do?

[00:33:49] Missy: We did really well on

[00:33:50] Susanne: I know. We’re amazing. And we also, we also wasted a lot of time. So we’re doing extra good. We’re still getting back into the group. We’ve had a

[00:34:01] Missy: really are.

[00:34:03] Susanne: Oh, okay. Now I got to stop laughing. Almost. Okay. So it is time for our Look, Listen, Learns. Listeners, welcome and thank you for being here. At the end of each show, we spend a couple minutes with our Look, Listen, Learn segment where we share all the things that we’re either reading or watching or learning about. And we do not like to put our guests in the hot seat first.

So Missy, what are you look, listen, learning this week?

[00:34:30] Missy: Okay. Well, I was going to talk about a book that I’m reading, but I’m not finished with it yet. So I’m, I’m shelving that. We’re going to talk about that when I’ve finished it. I can’t wait to talk about it. so instead I am looking at, um, the new season of Somebody Feed Phil.

[00:34:42] Susanne: Oh, that’s right.

[00:34:44] Missy: I love somebody feed Phil to either.

You don’t watch it. Do

[00:34:47] Susanne: No, but you’ve

mentioned it, before. I’m

[00:34:49] Charleen: No.

[00:34:50] Susanne: it down.

[00:34:51] Missy: So great. It’s on Netflix and, uh, Bill Rosenthal is a TV producer. He’s, I think, done some acting. he was involved in Everybody Loves Raymond. Like, it was loosely based on his life. and so, but now he has this show. He travels the world and he talks to people about the food where they are.

And every show It has a tearjerker moment. It’s also really funny. And, um, he has a charitable component as well, but it’s fascinating to watch where he goes. And it makes me of course, want to get on an airplane. Pretty much every episode makes me want to get on an airplane. but there’s a new season, super fun.

So we’ve been watching a show or two every night. and it’s not a very long season, so we’re almost done, which makes me sad.

[00:35:32] Susanne: How many seasons are there?

[00:35:34] Missy: I think this is the 7th?

[00:35:36] Susanne: Okay. So,

[00:35:37] Missy: I think so. And early on, his parents play a big role, and it’s adorable. Like, he calls them from wherever he is, so there’s a video chat, and it’s really, really adorable.

so it’s great. Just like one of those shows that makes your heart happy. And also makes you really hungry and could be expensive if you buy a plane ticket to everywhere he goes. so I’m watching that. And then I’ve been watching this show that I’m a little bit embarrassed to admit that I’m watching, that I’ve been watching, um, Resident Alien.

Anyone even heard of it? Okay. Netflix was like, you might like, I don’t know why Netflix thought I might like it.

[00:36:13] Susanne: they know you.

[00:36:14] Missy: Um, I guess. It’s kind of creepy. but it’s based, I guess, on a comic book, and I’m not a comic book person, so I don’t know. But it’s about an alien who ends up on Earth and, gets really involved in this little town.

He’s able to look like a person. Um, but gets really involved in everything that’s going on in this little town, and it’s It’s very funny, but it’s also kind of creepy at times and also a little sad at times and, uh, like I’m hooked.

[00:36:40] Susanne: Is it a new show?

[00:36:42] Missy: in its third season now, so like I am caught up and I’m now watching week by week as it comes out.

In season three and I can’t believe no one in my family can believe I’m watching it. No one wants to watch it with me. And I’m like, y’all, it’s really funny. Like the alien is really funny. So I don’t know if you just need something a little different than what you’ve probably been watching. Check out Resident Alien on.

I want to say I started it on Netflix, but now I’m having to finish it on maybe Peacock. Like the Netflix doesn’t have the current season. So I’ll find it and put it in the show notes where I’m watching the current season, but I had to flip over to another. And I liked it that much that I was like, I’m out of seasons.

I have to, where do I get the next one? I

[00:37:21] Susanne: my goodness. Okay, well you know what? Chris is out of town, so maybe I’ll try it. So it’s not, because I can’t watch any of our shows that we watch

[00:37:29] Missy: Right. Then you’ll get in trouble. That’s kind of how I started this one. Like there was something Mark and I were wanting to watch and I had a day where I just was chilling. I needed something on in the background. I’m like, I’ll try this alien. Why not? So that and then I’m listening to Remarkably Bright Creatures by Shelby

[00:37:46] Susanne: Oh, I love that one.

[00:37:48] Missy: so good. And I I’m listening to it. I have not read it, but I’m I still, without having compared the two, I would say, listen, because there’s an, yes, there is an octopus who talks and, um, yeah, it’s so great to hear it in his voice. so I highly recommend listening to that. And ironically, there was briefly a talking octopus in Resident Alien.

So I talking octopi are part of my world right now.

[00:38:15] Susanne: Maybe that’s how you got Algorithmed.

[00:38:18] Missy: Maybe. I don’t know what the universe is sending me, but the universe is sending me. Octopi. Um, I don’t know why. We’ll figure it out. If I find out, I’ll let you know. So anyway, that’s what I’m doing. What about you, Charlene?

[00:38:31] Charleen: So my look is the hubby and I try to have a show that we watch together and we are definitely behind, but we are trying to finish up succession.

[00:38:40] Susanne: love.

[00:38:42] Charleen: So that is what we are doing. And then one of my other favorite looks right now is my little one is six. And this is the first time she’s really trying something that she’s passionate about as far

as a class or activity goes.

And she just started cheerleading and it

just melts my heart that she is so passionate about it. So that is my other look. Like I just love watching her get excited and really find passion in something that she wanted rather than something mommy and daddy put her in.

[00:39:12] Missy: yeah. It’s pretty great.

[00:39:14] Charleen: that, um, my listen is I am really trying to experiment right now with biannual beats.

And, you know, alpha waves versus beta waves versus all of that and how my brain responds to them because everybody responds differently. So that’s really been what I’ve been playing with

recently. And it’s

[00:39:34] Missy: have to give us some links that we can put in show notes for like where you found good ones.

[00:39:39] Susanne: Yeah, because I have a mix of them that I listen to, but I think, is this, it’s weird that I actually start to recognize the patterns now, so I need, I need some

[00:39:48] Charleen: New ones.

[00:39:48] Susanne: fresh, beats.

[00:39:51] Charleen: And then my learn is I am a big fan of the Huberman podcast.

[00:39:56] Susanne: Me

[00:39:57] Charleen: So, I listen to it twice, but his podcasts are always so long, I have to take them in chunks.

But, we recently put a cold plunge on our patio here at The Point, and I’ve been doing it for about six and a half months now, so I’m going through a lot of his research on cold plunging and cold and heat exposure.

[00:40:16] Susanne: Interesting.

[00:40:17] Missy: the next thing I’m trying at the point is the cold plunge.

[00:40:20] Susanne: I’ve got a friend

[00:40:21] Charleen: I’ll hold you to

[00:40:21] Susanne: Portland that’s been doing that just in her pool because it, it works there. And she’ll do a picture every morning and every once in a while she’ll have a bunch of friends in the background that she drug along with her. And I’m just like, Oh. I love heat so much, but I guess you can follow it by heat, right?

Can you warm back up afterwards?

[00:40:41] Charleen: Yep, so we do the, we do the cold plunge followed by the infrared sauna,

[00:40:45] Susanne: Okay. So you get to warm back up. Okay. I’ll, I’ll, you sell me on that. That’s that I’ll do.

[00:40:52] Missy: Yeah. Cause there’s a lot of, we didn’t get into it and we don’t have time to get into it, but there’s a lot of interesting science behind what that does to your body. And it’s really supposed to be great for aging and bone loss and all kinds of crazy things. Yeah. Yeah. It’s so interesting.

[00:41:10] Susanne: Oh my gosh.

[00:41:11] Missy: well, what about you, Suzanne?

What do you look, listening, learning?

[00:41:14] Susanne: Well, I’m going to keep going on this, this health thing we’re talking about, because I’ve been looking at this book, um, I think it’s called Adrenal Transformation Protocol. I don’t, I did not bring it up here. But, um, I have Hashimoto’s thyroiditis. I had a very exciting adventure in college where my Thyroid nerve, my body decided to attack my thyroid.

and so I just have been chugging along for the past, what, 40 years? No, no, I’m

[00:41:43] Missy: No, not, not that many yet.

[00:41:44] Susanne: Um, but you know, all my thyroid supplements and all those things, but I’ve. just especially with menopause and changing body, just realizing that there’s probably more to be doing to address this than just, you know, taking the thyroid supplements.

So trying to get smarter about the things that I’m eating, not aggravating it. so according to this book, a lot of things that I eat, not even just junk food, but like, it’s like, Oh, you should try eliminating oatmeal. I’m like, no, that’s my magic food that I do forever. Um, and my yogurt that I like to mix with my oatmeal, but I don’t think it means you can’t have it forever, but it kind of starts with this elimination diet type of thing to try to figure out what your issues are.

But one of the other things that came out of it is even if you’re going to just keep eating whatever you want, to start using some supplements like ginseng and the, uh, you’re going to have to help me pronounce this one, uh, the ashwagandha.

[00:42:39] Charleen: ashwagandha,

[00:42:40] Susanne: Ashwagandha and maca and some other things. so now I’ve been researching that, that opens up a whole nother can of worms.

Like we were saying, like, how do you find a trusted acupuncturist? I feel like, how do you find trusted, you know, suppliers of all these different supplements to make sure that they’re not makes another weird stuff in there. so yeah, if you have any tips along those lines, I’m, I’m open because I think that, I mean, We’ve talked about when I was having a bunch of aches and pains, and I had a doctor who recommended just taking. What was it? Cumin? Does that sound right?

[00:43:15] Missy: No, it was,

um,

[00:43:17] Susanne: Uh, yeah, it was cumin. Yeah. And how shocking it was that that just cured me. I’m like, really? I could have just had a bunch of curry? And like, this is

[00:43:28] Missy: Delicious and I don’t hurt anymore.

[00:43:30] Susanne: So I’m very curious to see what, like, these things can do. But I’m also curious from a health expert’s point of view, would you recommend then, like, Trying one.

I, I’m, I’m afraid that if like something works, I’m not going to know what works. So like, do you usually recommend being like, okay, I’m going to try the ginseng. And then if that’s good, I’ll work something else in. Or I know that you were saying that there’s, uh, some things that mix them all together for you just for convenience sake.

So what do you recommend?

[00:44:00] Charleen: So usually when you’re looking at something, um, when you’re looking at thyroid, inflammation, anything like that, sometimes you do have to take a combo because they’re synergistic. So they all work together and they work on different things. I wouldn’t be as worried if you were taking three supplements that are supposed to do the exact same thing, then that’s a problem.

But, you know, like usually with thyroid, we have one for inflammation. We have one for the actual thyroid gland. We have one for the. The libido, and we have one for the energy, and those can all work synergistically. So as long as there’s improvement, we don’t worry too much about which one is it. But if you were doing three for inflammation or three for something, then you only do one at a time to see what’s actually working.

Mm-Hmm.

[00:44:45] Susanne: Oh, okay. Oh, I’m glad I had this

[00:44:48] Missy: to what they’re supposed to be doing for you. That’s good advice.

[00:44:52] Susanne: Okay. I’m hitting you up after this.

[00:44:54] Missy: Uh huh.

[00:44:55] Susanne: Get some information. Let’s see. What am I listening? I am listening to way too many news podcasts and I am not going to survive this election cycle. So I just need to stop. I need to stop. Someone come take my phone away from me.

And.

[00:45:12] Missy: the, uh, no more, no more news phase because it’s just, I mean, like my stomach is just knotted up.

[00:45:19] Susanne: I feel like there’s a duty to become, like to be an informed citizen, but I also like I need to know what that line is between being informed and just being a nervous wreck about the state of the world. So

[00:45:34] Missy: Right.

[00:45:35] Susanne: I don’t know. I do need a little bit of numbing, I think, especially now that I’m not drinking. I’m like, ah.

[00:45:43] Missy: I have no vices left, and the news is really horrible.

[00:45:47] Susanne: can only walk so much. And when I walk, I listen to podcasts, so maybe I’ll just listen to binaural beats while I walk.

[00:45:57] Missy: Or some music. Find some good

[00:45:59] Susanne: I’ll find some new music. Um, let’s see, learning. Oh, I just had a fascinating month at work because I think I’ve. I don’t know if I’ve complained about this before, but, since I bill based on my time, since I’m a contractor, it can be really tricky to be super accurate or maybe as accurate as I want to be with the time that I’m billing my clients for.

And so one of the features on Paymo, which is what I use for my invoicing and time tracking is an actual like timer. Which at first I was like, Oh, that’s going to make me a nervous wreck. Like it almost feels like you’re going against, you know, you flipped over the hourglass and now you’re trying to, but I’ve actually found it to be really grounding and like also make my time more intentional.

So because part of the reason I had to use it is because usually I do my time in 15 minute blocks and I can do. A hundred things in a 15 minute block and I was recognizing that and so now if I’m switching between tasks, I need to like recognize that I’m doing that and like, okay, and it makes me take a little pause because I have to go back to my timer and like turn off the last task I was doing and then go back to it and set it for whatever the next task is going to be.

And some of the tasks, I mean, it’s ridiculous. My time, my invoice for the past month was like 10 pages because some of them are like Two minutes, three minutes, four minutes, but you know, over the course of the month, they add up to be normal chunks of time, but it made me feel so much better that the accuracy was there.

And also it probably saved me. At least 15 to 20 percent of my time a day, because I caught myself at the end of the day and I wasn’t doing this on the books, I wasn’t getting paid for this part where I would be going back and being like, Okay, I know I was sitting at my desk from one to two, what was I working on?

And I would have to go look through our project management thing to be like, Okay, what did I submit during that time? I was even going back into my like, internet browser history to be like, what website was I on during that point? Yeah. Yeah. To see like what I was working on. And now at the end of the day, I hit stop at that last task I was working on and it’s done.

And it was such a beautiful thing. I did it for the whole month. Cause I was like, surely I’m going to get tired of this, but it’s still, I think the number one benefit though, is just, it’s helping me be much more aware of all that. task switching and to thinking about ways that I can batch tasks together so there isn’t so much switching and just be more conscious of the way that I’m using my time.

And also just a way smarter use of my time to not be spending another hour after the workday unpaid, um, trying to figure out what I was doing all day.

[00:48:55] Missy: Oh, it’s my least favorite part of being a contract employee is tracking that. It’s stressful to me, and I want to get it right, and you don’t want to be overcharging your client or undercharging. Like, you don’t want to not get paid for what you’re doing. but yeah, it’s hard, so I

[00:49:11] Susanne: No, to the minute, I haven’t, and it makes me, and again, since I am so conscious of like making sure that I’m being super accurate, because there were times when I’d have a block of time where I knew, I mean, I knew I had not gotten up for a chunk of time. I knew I was working and couldn’t figure out, and I just wouldn’t bill for it because I was like, well, I’m not just going to.

Make it up. So, um, so no, it’s good for me. It’s good for the clients. It’s good for everything. So yay, Paymo. I keep on saying Paymo is like our new Canva and just keep on, keep on talking

[00:49:43] Missy: Brought to you by Paymo and Canva.

[00:49:46] Susanne: I’m a big fan and yeah, super, super helpful. So that has been my learn, that I can make it a whole month using this.

And I have now, I have set myself up as a client so that when I’m not at work, I’m also tracking my own time on there. So I have it broken down into like Caring Hope podcast. So I’m doing my own time tracking as I’m doing my other tracking, so.

[00:50:09] Missy: You’re so fancy. I

[00:50:10] Susanne: I am so fancy. I know, back, remember when we were doing all the Laura Vanderkam time tracking stuff?

I was like, that’s ridiculous. There’s, no one could possibly do that for their whole life, but, it turns out it actually, I mean, I wouldn’t do it if I was just like still doing stay at home ing stuff, um, if I had to run back to my computer every time that I was, I’m going to do, you know, change a diaper now, I’m going to do this now, or I’m going to go run to this meeting or whatever, but since I’m literally just sitting there anyway, um, in front of the computer, that’s been really helpful, so.

That’s me.

[00:50:44] Missy: All right. Well, we’re about two minutes away from our

[00:50:46] Susanne: No, I didn’t start till like 2. 05, so

[00:50:49] Missy: Okay. Oh, good. Good.

[00:50:51] Susanne: but we can say our goodbyes anyway.

[00:50:53] Missy: Yes. Thank you for being here. I know you’re really busy, Charlene, and you’re probably running to go put needles in somebody the minute we’re done, but I really appreciate you taking an hour out of your day for us.

[00:51:03] Charleen: thank you guys so much for having me.

[00:51:06] Susanne: such a pleasure to meet you, and I think I’ll be meeting you in person very soon.

[00:51:10] Charleen: Absolutely.

[00:51:11] Missy: You can come have a whole field trip to this part of the world, Suzanne, and you

can, we can hang out and you can go get a treatment and

[00:51:18] Susanne: Oh, we totally should do that. We can do it.

[00:51:20] Charleen: the street and get some coffee.

[00:51:22] Susanne: Yeah, we can bring back the tipsy ellipses for an episode. can.

Uh, well, thank you again. This has been really great. And I am going to be hitting you up for my, supplement information, get my inflammation down and figure out my junk, but

[00:51:37] Missy: awesome.

[00:51:38] Susanne: thank you so

[00:51:38] Charleen: Alright, thank you guys.

[00:51:40] Missy: Have a great rest of your day. Bye.

[00:51:42] Susanne: bye.

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